Service & Parts

Pneumatic Tube System Service & Parts

Keep Your Facility Moving—
With Zero Compromise on Reliability

Lives, productivity, and reputation depend on equipment that just works. But even the most advanced systems need professional attention to stay at peak performance.That’s why Atreo doesn’t just install systems—we build partnerships that last a lifetime.

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You Need Peace of Mind.
We Deliver It.

Unexpected downtime? Expansion coming up? Staff need training? You deserve a partner who answers the call — every time.

How We Guide You to Operational Excellence:

Comprehensive, Tailored Support

Every facility and workflow is unique. That’s why Atreo creates customized support programs for your exact needs—whether you manage a single hospital, a complex campus, or a multi-industry operation.

Rapid-Response, On-Call Support

24/7/365 support hotline: (844) 819-5897

  • Timely emergency repairs: Our techs act fast to get you back up and running.

  • On-hand spare parts: Inventory guidance and expedited shipping to minimize downtime.

  • System accessories and remote diagnostics: Problems solved, wherever you are.

Preventive Maintenance for Maximum Uptime

Our regularly scheduled maintenance catches issues before they cause disruptions:

  • Usage audits and user education

  • Feedback loops with your maintenance staff

  • Ongoing staff training and re-training

Predictive Maintenance: Stay Ahead of Surprises

Don’t just react—anticipate. Atreo’s predictive programs use the latest tools to monitor system health and output:

  • Proactive documentation, monitoring, and reporting

  • Equipment lifecycle analysis

  • Recommendations for upgrades to boost performance and longevity

Flexible Upgrades & Expansion Support

Your facility grows. Your demands change. We stay by your side:

  • Station relocations & additions: For renovations, expansions, or reconfigurations

  • System upgrades: From minor tweaks to overhauls—we maximize the return on your automation investment

Genuine Spare Parts, Fast

  • Recommendations for essential spares—so you’re never caught off guard

  • Easy ordering and rapid fulfillment

The Atreo Promise — Lifelong Partnership

After installation, our commitment is just beginning.

  • 24/7 personalized support for every customer

  • Ongoing upgrades and modifications—future-proofing your investment

  • A team that treats your uptime like it’s our own

Here’s How You Get Started

  1. Schedule a Support Consultation:

    We’ll review your current system, challenges, and goals.

  2. Receive a Custom Support Plan:

    Every detail, tailored to your operation—no “one-size-fits-all” here.

  3. Rest Easy:

    With Atreo, your pneumatic tube system is in expert hands.

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Call 844-819-5897